Program manager service innovation at Thermo Fisher Scientific
15:00 – 15:30
Martijn Miedema, senior program manager service innovation, received his MSc degree in applied physics at Delft University of Technology. He started at Delft Instruments working on algorithms for radar level gauges.At FEI he managed a software development team for electron microscopes and a third line support team. Driven by the topic of service innovation, he then started working on initiatives around remote service platform, Service BI warehouse, installed base and master data management. In 2014 he added to his role as architect for the new Thermo Fisher MSD digital services platform.